important info and policies

Because of COVID-19, please expect some shipping delays I cannot control :-<. All orders ship from Dallas, TX.  

I ship in 5-7 business days from Monday-Friday. 

STICKER ORDERS ONLY:

sticker-only orders will ship in envelopes with stamps and NO TRACKING. if you would like tracking in these types of orders, please message me via the contact button or ig (@sofiartestudio). envelope orders could take up until (1) month of delivery. if you haven't received your order by then, please message me so we can work something out. 

✿ MADE-TO-ORDER PIECES:

every piece is unique and might be a bit different from the product picture. these could take up to 1-2 weeks to create (after ordering) and then ship out so I appreciate your patience!

RETURN POLICIES:

all sales are final. there will be no refunds on lost original pieces. only refunds will be for damaged/missing items in your package (that has already been delivered). I do not accept exchanges or returns.

WHOLESALE:

if you are interested in acquiring any of my stationery supplies in bulk (and for a discounted price) for your store, please send me an email at scgon3@gmail.com or use the contact link for a quote.